This Privacy Policy is here to give you a clear picture of how we collect, use, and share your personal information when you interact with our services. It also breaks down your privacy rights and how they’re protected under the law.
We use your personal data to make your experience better—whether that means helping your orders run smoothly, improving our site, or staying in touch with helpful updates. By choosing to use our services, you’re trusting us with your information, and we take that responsibility seriously.
What we collect—and why
You’re free to explore our website without sharing personal details. But if you choose to contact Trusted Tablets, sign up, or use certain features, we may need a bit of information to serve you better. Depending on what you do, we might ask for:
- Your name, email address, or mailing info, so we can stay in touch or send you what you need
- Some basic background details like age, gender, income range, or residency status (if relevant to the service)
- Your location, such as your ZIP code or device-based geolocation
- Your preferences, interests, or how you’d like to hear from us
- Any searches, messages, or feedback you send our way
- Or any other info you willingly choose to share with us
We also gather some data automatically while you browse. This helps us understand how our site is being used and how we can make it better. This may include:
- Your IP address, which helps us understand general location trends
- Device details, like your phone or computer type, browser, or operating system
- What you do on our site—pages you visit, links you click, and how you got here
- Data from cookies, pixels, or beacons, which help us personalize your experience
- How you interact with our emails—did you open them? click on anything?
- Technical logs that keep track of your visit in case something goes wrong
Sometimes, we group this data together or remove identifying details so it can’t be linked back to you. When that happens, it becomes anonymous and no longer falls under this privacy policy.
How and why we use your information
We gather information not just to keep things running smoothly, but to improve your experience, support your needs, and meet legal standards. Here’s how your data helps us do that:
- Responding to your questions or requests, whether you’re a patient, provider, or caregiver
- Communicating clearly and personally with those who reach out
- Delivering the products and services you’ve asked for
- Managing support programs that help patients access care
- Meeting legal and regulatory responsibilities
- Improving our website so it’s easier, faster, and more secure
- Understanding what patients and healthcare providers truly need
- Creating anonymous data sets and reports for better planning and analysis
- Enforcing our website’s terms and maintaining a respectful environment
- Guiding business decisions through research and thoughtful planning
- Investigating fraud or misuse and keeping our platform safe
- Staying aligned with laws that govern healthcare and online services
We use this information thoughtfully, always aiming to make your experience more reliable, more secure, and more meaningful.
When and why we share your information
We don’t take your trust lightly. While your information stays with us most of the time, there are a few situations where sharing it makes sense—or is required. Here’s a breakdown of when that might happen:
- Support from service providers. We work with carefully selected third parties who help us keep things running—like website hosting, customer support platforms, delivery systems, data analytics, or email services. These partners access only the data they need to do their job and are contractually bound to protect your privacy.
- Partnerships and affiliate collaborations. Sometimes we share information with affiliated companies or business partners offering services that complement ours. This helps them understand your preferences and, where applicable, send you relevant offers or updates—always within appropriate boundaries.
- Company transitions. If our business is ever involved in a merger, acquisition, reorganization, or sale, your information may be transferred as part of that process. If so, we’ll make sure the new entity continues to respect your data just as we do.
- Legal, safety, and compliance. There may be times when we must disclose information for legal reasons—such as responding to government inquiries, protecting against fraud, safeguarding public safety, or enforcing our site’s terms and policies. In these cases, we act thoughtfully and in line with legal obligations.
- Only with your approval. Outside of the purposes listed here, we won’t share your data unless you give us explicit permission. If a situation arises that requires your consent, you’ll be informed and in control.
- Cookies and tracking technologies. When you browse our site, we—and our advertising or analytics partners—may use cookies, pixels, or similar tools to collect data about your interactions. Based on your preferences, this helps us tailor your experience and show you more relevant content or promotions.
How we use cookies (the digital kind, not the tasty ones)
When you visit the website of Trusted Tablets, small digital tools—like cookies, web beacons, and similar technologies—may be working quietly in the background to make your experience smoother and more personal.
These tools help us:
- Remember your preferences so you don’t have to start from scratch every time
- Show you content that actually fits your needs
- Understand how visitors move through our site, what they click, and how long they stay
- Prevent fraud and keep things secure
- Improve performance by seeing what works—and what doesn’t
We may use both first-party cookies (set by us) and third-party cookies (set by partners like analytics or ad providers). Web beacons—also known as pixel tags or clear gifs—might also be used to track things like email opens or time spent on certain pages.
Prefer not to use cookies? You can adjust your browser settings to block or delete them anytime. Just know that doing so may affect how parts of the site work—some features may not be available or might not function as intended.
Currently, our website doesn’t respond to “Do Not Track” signals from browsers. But you’re always welcome to reach out if you have questions about how your data is handled.
Links to other sites—what you should know
Sometimes, our website may point you to other websites that aren’t part of our service—like articles, resources, or partner pages. These are third-party websites, and they operate independently with their own privacy policies, cookie use, and data practices.
We don’t control these sites, and we’re not involved in how they collect or use your information. Their rules might be very different from ours.
Before sharing any personal data on an external site, we strongly recommend taking a moment to read their privacy policy. It’s the best way to understand how your information will be handled once you leave our site.
In short: we’re happy to connect you with useful resources, but once you click away, your privacy is in their hands—not ours.
A quick word on limits to our responsibility
While we do our best to provide a reliable, smooth, and secure experience, we can’t promise perfection. If something goes wrong while using our website—like technical glitches, delays, data loss, or even issues caused by third-party links—we can’t be held responsible for any resulting damage. That includes direct losses, unexpected costs, or any inconvenience that might come from errors, interruptions, or system problems.
Even if we’re made aware of potential risks, we’re not liable for any harm or loss related to your use of our website or any external sites we may link to. Simply put, using our services means accepting that there are certain risks involved—and those risks are your responsibility.
We encourage you to use our website thoughtfully, keep your devices protected, and reach out if something feels off. We’re always here to help—but we can’t take legal responsibility for every possible outcome.
How we protect your information—and how long we keep it
We care deeply about your privacy and do our best to keep your information safe. Our team takes reasonable and industry-accepted measures to guard against unauthorized access, loss, or misuse of the data you share with us. We also work to keep the information we collect accurate, relevant, and up to date.
That said, no digital system is completely foolproof. While we take your security seriously, we can’t promise absolute protection—especially when data is transmitted over the internet or stored online. If you’re sharing information with third-party websites or services, please keep in mind that their security practices may be different, and we can’t be responsible for how they handle your data.
As for how long we keep your information—we don’t hold onto it forever. We only retain your data for as long as it’s needed to fulfill the purposes outlined in this Privacy Policy. That timeframe depends on a few things:
- How long we’ve had a relationship with you
- The type and sensitivity of the information
- Any legal or regulatory requirements
- Ongoing or potential legal matters
Once your data is no longer needed, we either delete it securely or anonymize it so it can’t be linked back to you.
Your trust means everything, and we do our best to handle your data with care and responsibility—every step of the way.
Protecting children’s privacy
Our website, services, and products are meant for adults and are not designed for children under the age of 16. We don’t knowingly collect personal information from anyone in this age group.
If we become aware that we’ve accidentally collected data from a child under 16, we’ll act quickly to delete that information from our records.
This approach aligns with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), which require special safeguards when handling children’s data.
If you’re a parent or guardian and believe your child may have shared personal information with us, please contact us—we’ll be happy to take the necessary steps to address it.
Your privacy, your say
Depending on where you live, you may have certain rights when it comes to your personal information—and we respect every one of them. Privacy laws in your region might give you the ability to:
- See the personal information we have about you
- Correct or update any details that aren’t accurate
- Limit how your sensitive data is collected, shared, or used
- Ask us to delete certain personal information from our systems
If you’d like to exercise any of these rights—whether it’s viewing your data, making changes, or requesting deletion—just reach out using the details in the Contact Us section.
We’ll respond in line with the laws that apply to your request. To keep your information safe, we may ask you to confirm your identity first. In some cases, that might include providing a form of ID, but only if necessary.
Your information belongs to you, and we’re here to support your choices—clearly, fairly, and with care.
For our international visitors
Our services are primarily intended for people living in the United Kingdom. If you’re visiting our website from outside the UK, please know that any information you share with us may be stored, processed, or transferred within the UK—or sometimes to other countries where our systems or service providers operate.
These places might have privacy laws that differ from those in your home country. Even so, we handle your information with the same level of care, no matter where it’s processed. We follow UK privacy regulations and stay committed to the protections outlined in this Privacy Policy.
Your data’s security and respectful treatment are always our priority—wherever you’re located.
Staying up to date
From time to time, Trusted Tablets may make changes to this Privacy Policy—especially as laws evolve or our services grow. When that happens, we’ll update the “last updated” date at the top of the page so you’ll know exactly when the latest changes were made.
We recommend checking in now and then to stay informed about how we collect, use, and protect your information. If any major updates affect your rights or how we handle your data, we’ll make sure they’re easy to spot.
Your continued use of our services means you accept the updated terms.
Need to get in touch?
If you have any questions about this Privacy Policy or how your personal information is handled, we’re here to help. Feel free to reach out if you’re looking for clarity, need support, or simply want to have a conversation.
- [email protected]
- +44 121 344 4835
- 2 Walsall Road, Perry Barr, Birmingham, B42 1AA, United Kingdom
We’ll do our best to respond promptly and support you in any way we can.